05 June 2009

Really Home Depot has it come to this

Here I am trying to enjoy my vacation in wonderful Germany with my family, thinking that finally everything has been settled with my coutnertop from Home Depot and it should be waiting for me once I return. Right?
Wrong, although I mentioned several times in my meeting with Home Depot that I would not be able to accept delivery of my countertop because I would not be available, they have (well not home depot but their sub-contractor) attempted to deliver the countertop a few times already. I even received a phone message from the delivery guy that he was at the house and no one was there. Then I received another message from the delivery guy saying he was trying to deliver the countertop. First off this company has a habit of just showing up without calling before hand to deliver. On one occassion I was in a meeting and could not leave on the second occassion I had to take time off work to meet them at the house, only to find out the countertop was the wrong size.
So here we are, they are trying to deliver again without calling AND home depot obvisouly forgot to mention that I would not be able to take delivery until later on. It went even so far that Home Depot called me saying that this other company attempted to deliver the countertop but they couldn't reach me and they just wanted to let me know that they would be trying again on 9 June. Hello I will not be there.
I have even emailed Cliff (the Home Depot manager type) to remind him about the fact that I had told them in the meeting I would not be able to take deliver during specific dates. He has not yet emailed me back so I am not pleased.
This is not the type of thing I want to be thinking about on my vacation.
Ok that's it, I hope to not have to mention this issue again.

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