18 September 2013

Hilton Baltimore - 401 West Pratt St, MD

We checked in very late and the desk person was still very friendly (we are talking 3 in the morning here). She was fast and efficient which was exactly what I needed after driving straight 14 hours. The hotel is very well located, across the street from the baseball stadium and easy walking distance to the aquarium and the harbor.

There is a Starbucks about two and a half blocks away up S. Eutaw Street past the Fire Station on the right hand side of the road if you need your coffee fix in the morning like I do.

Internet is $11.95 per day if you are not a certain member level so a little pricey.

We extended our stay the next day and had to move to a different room. They tried their best to let us stay in ours but the hotel was pretty much full. We were there for a conference so now surprise. IT did cause a glitch though since I had purchased internet at 4 in the morning but moved rooms are 10am, they couldn’t transfer the internet I had paid for to the new room. I asked them if I could get some kind of credit instead they went above and beyond and gave me a password for the whole stay which I thought was amazing.
The room was clean and a decent size. The beds were pretty comfortable. Some of the plugs did not work in the lamps which made it a little difficult to charge all our items but we worked it out. One thing that was disappointing is that they did not replace the shampoo & lotion we had used. Also our first room had nice non-plastic cups where our second had no cups at all with the coffee machine. The ice machine on the 11th floor where we spent our additional two nights did not work, not sure about the one on the 17th floor where we were the first night. The air conditioning in both rooms didn’t seem to work very well. It took a long time for the room to cool down and that was by setting it as low as possible.

We did not get a chance to check out the pool. Parking was expensive but it was indoors and easily accessible. The important thing is you still have access to the parking lot when there is a baseball game going on as it seemed very hard to finding parking otherwise. You do get in and out privileges as long as you pay for it in the front lobby at the valet window. They give you a special ticket to use.
We were pleased with this hotel but it is expensive and had it not been for the conference would not have stayed here.

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